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Cuan
Built for PSRA-licensed managing agents in Ireland

Collect more. Chase less. Prove it to the board.

The OMC and block management software for Irish managing agents. Cuan bills every unit, recovers arrears on autopilot, and clears the owner inbox, so on-time collection climbs across every OMC you run.

Cuan's arrears ladder recovering service charges over a cycle, with an owner self-enrolling in a payment plan overnight.Recovered this cycle€0the ladder, not the phonelast year 78%96%23:04 · Unit 14 set up a 6-part planFrom her phone. No call made or received.Plan active

Recovery while you sleep, live across the portfolio.

Built on Irish law, so directors and accountants trust every number

MUD Act 2011Companies Act 2014PSRA client accountsGDPR, EU-hosted

Everyone chases you. And they all want an answer today.

Owners chase you for updates. Directors chase you for reports. Contractors chase you for access. Accounts is stuck on a payment that will not reconcile. You are the junction box for every OMC, and it is burning out your best managers.

Most owner anger comes from silence, not poor service.

Put everyone on the same live view and the chasing stops. Your team answers less, the work shows itself, and more of what you bill actually comes in on time.

What changes in week one

Three jobs Cuan takes off your desk.

Not a transformation programme. Three things that used to eat your week, handled from the first billing cycle.

The ladder collects while you sleep.

A humane, board-approved sequence runs on every balance. Most owners self-cure the moment they are offered a plan, no phone call needed.

23:04 · Unit 14 set up a planNo call made
4 reports to 1

The inbox becomes a queue of decisions.

Every email, call and portal message becomes one Request. Cuan merges the duplicates and drafts the reply. You approve.

Live

The board sees it live, not at the AGM.

Balance, budget, open requests and compliance greens, in real time, in your branding. The pitch that wins the next contract.

Four owner messages about one leak collapsing into a single Request, with an AI-drafted reply awaiting human approval.OWNER INBOXAI triageA. Byrne, Unit 31M. Daly (call)Tenant, C-14J. Brennan, C-09Water ingress · Block C4 reports merged into 1Cuan suggests: OMC responsibility85% confidence · raise a work orderAI draft reply, in your voiceApproveNothing sends until you tap approve.

Your team should not be the search bar for every OMC.

Every email, logged call and portal message becomes one Request. Cuan identifies the unit, merges the duplicates, and drafts the reply in your agency's voice. Your PM reads it, approves it, and moves on. The 73-email Monday is over.

  • Four reports about one leak become one work order
  • Replies drafted in your agency's voice
  • Nothing sends until a human approves
Give your managers their Mondays back
The growth weapon

Win the next contract in the room.

Show a prospective board the live portal their directors would get from day one: the bank balance, spend against budget, open requests, compliance greens. Then watch the incumbent try to compete with a PDF twice a year.

“Your current agent sends a PDF twice a year. With us, your board sees the bank balance live, from day one.”

A dusty quarterly PDF beside Cuan's live board portal showing the client-account balance, spend versus budget and open requests updating in real time.THE OLD WAYPDFThe quarterly PDFstale the day it is sentvsTHE CUAN WAYClient-account balance€0Spend vs budget72%61%44%Compliance2 openSLA 0.3d

This is Cuan, running a real OMC.

Watch it bill the block, recover the arrears, clear the owner inbox and hand the board a live view. The same software your team logs into every day.

One platform, five people

Everyone you answer to, finally on the same page.

Cuan runs your agency first. Your directors, owners, residents and contractors get a clean, simple experience too, so you keep the block you have and win the next one.

For agency principals

Grow the book without growing the chaos.

  • Win the pitch with a live director portal
  • Keep clients with proof, not a quarterly PDF
  • Take on more units without hiring more managers
See what agencies get
The maths, on your book

Every point of collection you recover is real money the OMC keeps.

Late service charges are not just admin. On a €3m book, five points of on-time collection is €150,000 in the account this year instead of stuck in arrears. Cuan is a flat fee per unit per month. What it recovers dwarfs it.

€0k

On a €3m book, at five points of on-time collection

€1.50

Per unit / month, all in

Days

To go fully live

Onboarding

Upload your docs. Go live this week.

Moving agents usually means months of chaos. Not with Cuan. Upload the files you already keep, let the AI map them, and you are live in days. Your data stays yours, exportable any time.

Minutes

Upload what you already have

Drag in the ledgers, Blockman exports, spreadsheets and PDFs you already keep. No re-keying, no data-entry project. Just your own files.

Same day

The AI maps it for you

Cuan reads the documents and proposes your units, owners, opening balances and apportionment schedules. You review and confirm. It never bills until the schedules sum to 100%.

This week

Switch it on

Apply your branding, issue the first invoice run, open the owner portal and start the arrears ladder. You are live in days, not months.

Ongoing

It just runs

Arrears recover on autopilot, the inbox stays calm, the board portal updates live. Your data is exportable in 48 hours, any time. No exit penalty, ever.

Daysto go live, not months
AI-assistedmigration from your own files
48 hoursfull export, any time you ask
Nine minutes, on your own numbers

See exactly how much you would collect with Cuan.

No slideshow. We show you your arrears recovering, the inbox clearing itself, and the portal you would put in front of your next board. Then we leave you the maths.